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Troubleshooting Password Reset Emails

Depending on your email provider, the password reset email may:

  1. Go to Spam or Promotions folders (especially for Gmail).
  2. Be delayed or blocked by certain email providers, particularly workplace or institutional emails.
  3. Take up to 24 hours to arrive for Yahoo or AOL users.

Each password reset link is valid for a single use and may take up to 2 hours to reflect changes in our system. If you need to reset your password again, request a new link.

If you’re still having trouble, our support team is here to help!

Email us at hello@blossomup.co for further assistance.